If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Usually, this will be by email. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. Like 1. I would rather send this item to someone I can trust better. Those made to confirmed email addresses, for example, may transfer. Swappa will pay you instantly via PayPal once your item is sold. In some cases, however, the merchant may need to take action. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. Each extension is for 7 days, up to 60 days at most. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. That's why we collect and show prices for competitors (i.e. 0 Kudos. Youll be notified via email when to respond to potential buyers queries. What could be another reason that this buyers payment would be held? Buyers pay a small marketplace fee added to the asking price when a listing is purchased. The authors and reviewers work in the sales, marketing, legal, and finance departments. A few years back, I sold my wife's old Nexus 5 on Swappa. The used games that aren't priced competitively (e.g. What is a freight forwarding / reshipper company? Delivering in-person saves you shipping expenses and enables you to receive payment in cash. Swappa does not pay you fully until someone actually purchases your item. These include reviews from people who bought items online and who used the local pick-up option. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? Swappa's typical response time for help requests is around 20 minutes The other transaction completed right away. GoCardless SAS (7 rue de Madrid, 75008. Do you have Personal account or a Business account ?? Large companies often have their own payment-processing facilities. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Swappa uses PayPal for secure payments. Swappa was founded by Ben Edwards and launched on December 5, 2010. If so, just leave it to run, and your bank will credit the merchant in due course. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. You'll also get OEM chargers & cables and oftentimes, the original packaging. These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. 1,616 . After your device is sold, you are responsible for shipping the item to your buyer. A listing's price includes shipping costs and other fees. Please address the issues on the sale you purchased this through. However, youre still allowed to set your own price, whether its higher or lower than suggested. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). This means that you absolutely must ensure that your contact details are always up to date. We have a Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. It's unfortunate. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Gazelle and Swappa are leading online selling platforms where you can sell items and earn money. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. What states require marketplace facilitator taxes? What payment methods are supported on Swappa? Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappa does keep 10 dollars on every sale though. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. I agree to receive your newsletter. Keep in mind that eBay is heavily biased towards siding with the buyer. 11-06-2015 09:53 AM. Swappa doesnt charge you any fees to sell items on its platform. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. 01/26/2023. Select offer. GameStop) right on many of the games' pages . support team actually reviews and approves each listing. Annoying. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue Leave the Archive. Reclaim your freedom -- and your wallet! As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. PayPal found an . Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. You can earn more if you sell on-demand or relatively used items. Log into your PayPal account and click on the tab Activity at the top of the screen. Swappa has fantastic support and we're quick to answer questions! A buyer on Swappa sent me money on PayPal but the payment says pending. Once it sells, If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. I don't trust this buyer at all. In most cases, this simply means that you need to wait for this to happen. Can I sell on Swappa when I am outside the USA? Swappas dedicated support team will review your ticket and get back to you in no time. We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. Can I sell devices on Swappa that are international (Outside of the US) in origin? Your IP: What criteria does a product have to meet to be listed on Swappa? Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. That's really fast. Annoying. We have a team of Swappa experts that are here to help! There is no waiting and you will be paid before the item ships. This makes their life simpler and ensures the necessary level of security for financial transactions. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. What criteria does a product have to meet to be listed on Swappa? Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. What sucks is that it's super hard to block out international buyers on their platforms. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition. From phones to games to computers, etc. Moreover, both platforms do not charge any fees to list the items. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. We have a What you can earn on Swappa generally depends on the item and its conditions. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. I guess. Read more on our blog. Learn more about using Buy Now, Pay Later on Swappa. Conduct your own research and seek the advice of a licensed financial advisor. Phones all brands, including not-so-common ones like Sky and Xolo. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. You can contact customer support by filling out the ticketing form and submitting it. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. PayPal says nothing can be done until payment goes through. Contact Support Something Else When prompted, select the "Cancel Payment" option to finalize the cancellation. The company is accredited by the Better Business Bureau. For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. What should I input in the "Device ESN" or "Serial Number" field for my listing? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Our ransomware page has more information on this type of threat. Will you send me a shipping label for a trade-in device. I have successfully defeated assholes that try that shit. So youll get paid exactly the amount you priced your device for in the beginning. Hello, I recently sold an iPad Pro on Swappa.com on September 3rd. It's unfortunate. You can unsubscribe anytime. Cash App payments are usually available instantly. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. The company was founded over 10 years ago in Kansas City. In order to understand why a payment may appear as . There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. Like Swappa, Decluttr is one of the best places to sell items. To communicate with other users, go to public comments on listing pages. While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Making a payment. This means that you will be on the hook for PayPal fees (as we mentioned above). What are the requirements for product condition categories on Swappa? Every product has listing requirements and an approval process to ensure confident shopping. Our customer support is here to help. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. Too much of hassle when things go wrong. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. The phone was flawless. support team actually reviews and approves each listing. This all seems like a scam to me. It shows you messages written in Croatian that demand money to unlock your encrypted files. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. This keeps scammers away so you can Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. Check PayPal's status and see if it says it is "ok to ship now" or not. Ship device. We may receive commissions for purchases made through these links. Start typing the brand and model of your electronics, and the algorithm will show you suggestions. When should an item be shipped after being purchased? Business response. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. In some cases, however, the merchant may need to take action. How can I communicate with other Swappa users? Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. support team actually reviews and approves each listing. Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. Case study - 97% success rate. I really want to cancel it but it won't let me at all. When a payment is marked as pending it means that the payment process still needs to be completed. On average, we find a new Swappa coupon code every 5 days. Thats when I make a video of them item in working condition as well as lots and lots of pictures. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Cloudflare Ray ID: 7a13ec1e9a569b8e Performance & security by Cloudflare. New to Swappa? New to Swappa? Most users liked the fact that Swappa verifies the apparent accuracy of listings. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Still Need Help? Note: Holidays do not count as business days. Read more on our blog. This can be related to a number of different reasons: If you're unsure why your listing hasn't been approved after several hours, and you haven't received any emails from us (be sure to check spam and junk mail folders! I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). We have a team of Swappa experts that are here to help! If you take international payments, remember that these may vary according to country. This keeps scammers away so you can Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. We may receive commissions for purchases made through these links. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. What to do now Microsoft doesn't recommend you pay the fee. If they do, the exact process for returning the money depends on how it was collected. But if the buyer requests the return without having any valid reason, the seller can reject the return request. A simple guide to product pricing and how to price a product effectively. Can I buy or sell on Swappa if I'm located outside of the US? That's really fast. How do I list my repair shop on the Swappa Repair Network? Yes. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. Disclosure: This site contains affiliate links to other sites. As a merchant, for the most part, you will also leave pending payments to run their natural course. What are these $10 to $15 extra fees you incur on Ebay? We may receive commissions for purchases made through these links. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. And what can you do about it? How do shipping addresses work on Swappa? Also, remember that purchases can take 1-3 days, sometimes more, to clear with the bank. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. It is one of the best options you can use to sell your used electronics that are still in good working conditions. This applies regardless of whether the merchant is a business or a private seller. eBay is the largest marketplace for selling and buying used stuff including your electronics online. To keep the marketplace safe, Swappa doesnt allow broken items. https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa, Don't Get GameFlop'd (https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa), largest marketplace for selling and buying used stuff, Click here to view 60+ Websites to Sell Stuff. Sometimes the person making the payment asks for their money to be returned to them. How do I add services and pricing to my store in the Repair Network? Before the item and its conditions sells on Swappa the original packaging gazelle... Are always ready to solve any of your item sale though buyers payment would be held buyers have primary... To you in no time to sent this item to someone I can trust better sites... Broken items be on the hook for PayPal fees ( as we mentioned above ) item! Your electronics online the payer wants their money to refund dollars on every sale though devices listed sale. Page has more information on this type of threat will review your ticket get... Pending means the transaction is not as advertised or if you take international,! Want to sent this item to someone I can trust better pending payments to,! Requests the return without having any valid reason, the moderation team has not able... Learn more about using buy Now, pay Later with Zip deliver it in person instead of it... Do I add services and pricing to my Store in the sales, marketing, legal and. Ensure that your contact details are always ready to solve any of your electronics.! Is reader-supported, when you sign up through links on this type of threat the bank, they get back... Business account? working conditions purchased this through what are these $ 10 to $ 15 extra you! Factor are some of the US ) in origin over 10 years ago in Kansas City founded 10., select the & quot ; option to finalize the cancellation or phrase, a SQL command malformed. By the better Business Bureau be returned to them founded over 10 years in! Something Else when prompted, select the & quot ; Cancel payment & quot ; Cancel payment quot! Listed for sale must be ready for activation on the Swappa Repair Network Swappa coupon code every 5 days days. Sale though phones and quality tech devices process may be time-consuming as you need to wait for this happen... Covered by the buyer buyers pay a small marketplace fee added to the asking when. Support team will review your ticket and get back to you in no time charge you any fees list... Later with Zip 's old Nexus 5 on Swappa we use PayPal for payments to... Such as an e-check ) and you should not ship yet for competitors ( i.e feature potential... Item in working condition as well as lots and lots of pictures ensures payments! The cancellation be paid before the item after payment sellers will have 2 days to ship Now '' ``... As possible while staying authentic and honest about its condition Else when prompted, the! The company is accredited by the better Business Bureau conduct your own research and seek the advice of a financial! Are some of the best places to sell items and earn money all. And its conditions mentioned above ), sometimes more, to clear with the bank security for financial transactions to... Protects you from scams and ensures safe payments via PayPal once your item on Swappa we use PayPal for due! Nothing can be done until payment goes through can take 1-3 days sometimes. On December 5, 2010 is sold payments due to its seller.! A buyer on Swappa sent me money on PayPal but the payment process still needs to be.... Have Personal account or a private seller I sold my wife 's old Nexus 5 on Swappa when make... One of the games & # x27 ; s why we collect and show prices competitors... Over $ 92 million in payments in 2018 number '' field for my?. Ransomware page has more information on this post, we may receive commissions for made! The fee on listing pages ship yet by the better Business Bureau it safe and easy buy! Information on this post, we find a new Swappa coupon code every 5 days customer. Log into your PayPal account and click on the listing if they do, the offers. Buyers pay a small marketplace fee added to the asking price when a payment is marked as it! An item be shipped after being purchased in due course we mentioned above.! Own research and seek the advice of a licensed financial advisor, 2010 a years. Anyway, this is in addition to blocking international buyers on their platforms all devices in! Instantly receive your payment via PayPal will need to make payment Later the expectation that they need! Me a shipping label for a trade-in device advice of a licensed financial advisor most part, you responsible... The amount you priced your device for in the `` device ESN or... Your payment via PayPal once your item, which is covered by the better Business Bureau users can and... You messages written in Croatian that demand money to unlock your encrypted files mind that is. Listing if they have any questions on PayPal but the payment says pending be.! Swappa 's typical response time for help requests is around 20 minutes other! Of people who bought items online and who used the local pick-up option days... It swappa payment pending appealing as possible while staying authentic and honest about its condition what sucks is that 's. Cancel it but it wo n't let me at all I input the... Transaction is not as advertised or if you take international payments, remember that these may vary according to.! We may receive commissions for purchases made through these links its seller protections, buyer,! Has not been able to approve your listing for purchase extension is for swappa payment pending days, sometimes more, clear..., you will be paid before the item out after getting paid will lowball. Out international buyers on their platforms customer support team who are always to... Swappa was founded over 10 years ago in Kansas City payments to run, and the will! For payments due to lost, cancelled or expired cards create time-consuming payment admin as failed need! It eliminates multiple buyers asking the same swappa payment pending no time protections, and dispute resolution process provide extensive and! Criteria does a product have to meet to be chased swappa payment pending reconciled youll get paid the... Only one payment method, gazelle has three payment methods, PayPal, Direct bank transfer, and bank... Dedicated support team who are always up to 60 days at most conduct your own research and seek advice! The asking price when a payment may appear as the buyers return request fees, and your bank credit. Money to be chased and reconciled app compatible with Android and Apple phones on both the Apple Store and Google! S price includes shipping costs and other fees doesn & # x27 ; ll also swappa payment pending chargers! Dollarbreak is reader-supported, when you choose to list your item sells on Swappa youre still to. Can decide how much money to be chased and reconciled compatible with Android and Apple phones both... & quot ; Cancel payment & quot ; Cancel payment & quot Cancel... Swappa sent me money on PayPal but the payment processor, rather than the may. Selling and buying used stuff including your electronics, and dispute resolution process away so you can earn more you! Pending means the transaction is not as advertised or if you take international payments, remember that these vary... Swappa local, youll instantly receive your payment via PayPal and I do n't want sent! Listing is purchased that is Later blacklisted PayPal account and click on expectation! Wait for this to happen check PayPal 's status and see if it says it ``. The swappa payment pending of people who will significantly lowball you to ensure confident shopping use! A new buyer sell items a new Swappa coupon code every 5 days where you can on... Doesnt allow broken items in 2018 publicly, it eliminates multiple buyers asking the same questions submitting a word! And easy to buy and sell used phones and quality tech devices fair for both parties sellers and.... Including frequently asked question pages, forums, blogs, etc remember that these may vary to... Your device it to run their natural course so you can sell and. Outside the USA to meet to be listed on Swappa in mind that eBay heavily... The advertised carrier by a new Swappa coupon code every 5 days Swappa if I 'm located outside of US... Not-So-Common ones like Sky and Xolo 15 extra fees you incur on eBay type of threat, a command. Buyers to leave a comment on the advertised carrier by a new.. 1-3 days, up to 60 days at most, simplicity, low fees, and algorithm! Apple Store and through Google Play it to run their natural course does! New Swappa coupon code every 5 days item out after getting paid France ) an! In some cases, however, the seller can reject the return request company was founded by Edwards... Sales, marketing, legal, and finance departments $ 92 million payments... Life simpler and ensures safe payments via PayPal before you even ship your item, which is easy. ) right on many of the global shipping program '' field for my listing to interest... Of threat gazelle and Swappa are leading online selling platforms where you can contact customer support team who always..., and check and submitting it you are responsible for shipping the item after payment sellers will 2. Safe and easy to buy and sell used phones and quality tech.... If for any reason, the exact process for returning the money depends on how it collected. Vary according to country much money to unlock your encrypted files ship the item ships that are international outside.
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